LILY FOR DEALERSHIPS
I'm Carlo Genao. I spent 20 years running dealerships — sales, F&I, GSM, GM, Director of Operations. Then I built Lily, the AI system that runs my life and my business. Now I install it in dealerships.
Talk to me about your store What Lily doesNot software you buy and never use. A system I install, tune to your store, and teach your people to run with.
Lily answers after-hours calls, follows up internet leads, and books appointments while your team sleeps. Every conversation logged, every follow-up on time.
Automated service reminders and reactivation for lost customers. Your service drive stops depending on whoever remembered to call.
Voice and text follow-up sequences for unsold showroom traffic and dead deals — the money most stores leave on the table.
Consulting is Lily applied to dealer operations. I work from the same playbook I used running stores for 20 years.
I put the full system in your dealership: voice agents, automated follow-up, service reminders. Set up for your store, your inventory, your process.
F&I and sales process improvement from someone who has sat in every chair. I find where gross and CSI are leaking and fix the process.
Hands-on coaching for your desk managers and sales team. Structure every deal, protect gross, close cleaner.
I train your team to work with the system instead of around it. No chaos, no shelfware — your people actually use it.
20+ years in automotive retail leadership. Sales Manager, Finance Manager, Finance Director, GSM, GM, Director of Operations. Stores and groups including Landmark Honda, Alexandria Toyota, Koons Automotive Group, Lithia, Mercedes-Benz, Lexus, Ford — plus Harley-Davidson motorcycle retail.
Most recently Director of Operations and Finance Manager at Landmark Honda (Kody Holdings), October 2025 through April 2026.
Now I'm the buyer turned builder. Through my company Level AI, I build the AI systems I wished I had on the floor — voice agents, automation, and follow-up that never sleeps. Genao.co is where that system meets dealerships.
I don't sell theory. I've desked the deals, run the F&I office, and answered for the month. Now I install the machine that does the follow-up your team doesn't have time for.
Tell me about your store and what you need. I read every message myself.
Prefer it direct? carlo.genao@gmail.com · 571-259-6634 · LinkedIn
